| Mosedimosi Business Training cc
P O Box 3137, Kenmare, 34 Glen Street, Kenmare, Krugersdorp, 1745 South Africa Tel: +27 (0) 11 664 7574 Fax: +27 (0)88011 664 7574 |
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| Customer service and marketing
Organisations thrive on, and prosper from the support they receive from their customers and other stakeholders. Businesses, the public sector, NGOs, all need to add value to meet and exceed the expectations of the publics they serve. Our training courses instill a commitment among your staff to practice the principles of Batho Pele (People First), customer orientation, professional communication, rapid problem solving, restitution in response to complaints and living up to the brand proposition. | |
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| Building Customer relations in the footsteps of Batho-Pele
Can your organisation stand the test of the eight Batho Pele principles in service delivery? Considering the diversity of ... |
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| Practical cusomer service
There is only one boss - the customer. And he can fire everybody in the company, from the ... |
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| Batho Pele
Performance of service delivery by the public sector is largely measured by the adherence to the Batho Pele ... |
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